12315 complaints reported decreased 77% year-on-year
Commodity Quality Complaints Clothing, Shoes and Hats Mostly on January 29th (Reporter Li Jingjing) learned from the Municipal Bureau of Industry and Commerce that during the Spring Festival holiday, the 12315 Appeals and Reporting Command Center of the Haikou Municipal Administration for Industry and Commerce received a total of 18 complaint reports, all of which were closed. The completion rate is 100%, and the consumer recovers economic losses of about 13,300 yuan.
Haikou City Bureau of Industry and Commerce 12315 Appeals and Reporting Command Centers conduct 24-hour reception and processing of consumer consultation complaints and reports during the holiday season. According to statistics, during the Spring Festival, the center received a total of 1031 consumer calls, including 1013 consultations and 18 complaints. During the Spring Festival this year, the total amount of complaints reported decreased by 77% compared with the same period of last year.
It is understood that during the Spring Festival holiday season, complaints about merchandise are concentrated in clothing, footwear and hats. The main content reflected is the quality issues and the rejection of the use of coupons.
Commodity Quality Complaints Clothing, Shoes and Hats Mostly on January 29th (Reporter Li Jingjing) learned from the Municipal Bureau of Industry and Commerce that during the Spring Festival holiday, the 12315 Appeals and Reporting Command Center of the Haikou Municipal Administration for Industry and Commerce received a total of 18 complaint reports, all of which were closed. The completion rate is 100%, and the consumer recovers economic losses of about 13,300 yuan.
Haikou City Bureau of Industry and Commerce 12315 Appeals and Reporting Command Centers conduct 24-hour reception and processing of consumer consultation complaints and reports during the holiday season. According to statistics, during the Spring Festival, the center received a total of 1031 consumer calls, including 1013 consultations and 18 complaints. During the Spring Festival this year, the total amount of complaints reported decreased by 77% compared with the same period of last year.
It is understood that during the Spring Festival holiday season, complaints about merchandise are concentrated in clothing, footwear and hats. The main content reflected is the quality issues and the rejection of the use of coupons.
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